Answer:
JSCC Online Courses generally cost about the same as other courses.  To review current tuition and fees for JSCC courses, go to http://www.jeffstateonline.com/admissions/tuition/.

Please note that Tuition and Fees subject to change by the State Board of Education.

Question:
I am on financial aid.  How do I get a signature from my online instructor? 

Answer:
Email the instructor from your course site in WebCT on or after the first official day of class with your student number, and he or she will email an “electronic signature” you can turn in with your schedule bill, or stop by his or her office if your course is not a WebCT course.

Question:
Are JSCC Online Courses approved under the Financial Aid (Grants and Loans) process?

Answer:
Yes.  To apply for Federal Aid you can use the internet at www.fafsa.ed.gov or complete a paper copy and mail the information to the federal government.  To complete the federal application you will use the income records for the calendar year prior to the academic year for which you are applying for financial aid.  You will also need our school code (001022) to have your financial aid application sent to Jefferson State.  Before receiving financial aid, students must have all official transcripts on file.  Transcripts must be mailed directly from the sending institution.  Hand delivered transcripts will not be accepted.  All transcripts must be on file even if you did not receive financial aid at that institution.

Question:
How will I know if I qualify for federal aid?

Answer:
Once the Financial Aid Office receives your SAR (application) back from the Federal Government they will send you in-house papers that you will need to complete.  When the Financial Aid Office receives the in-house papers, they will send you an award letter stating how much and if you qualify for grants or loans only.  Before receiving financial aid, students must have all official transcripts on file.

Question:
Are JSCC Online Courses available for students with disabilities? Who do I contact for assistance?

Answer:
Yes.  Students with disabilities should contact the ADA Office (online at http://www.jeffstateonline.com/ada/), email the Director of Accommodations (marthas@jeffstateonline.com), or call 205-856-7731 for assistance.

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Question:
Will JSCC Online Course credits transfer to other colleges?

Answer:
Yes.  The Alabama General Studies committee guarantees that courses listed in the STARS/AGSC (http://stars.troy.edu/) guide will transfer from JSCC to participating four-year state colleges and universities.  Transfer check sheets (http://www.jeffstateonline.com/advising_center/advising_online/transfer_checksheets/) are also available.  If you plan to transfer to private and out-of-state colleges or universities, you must contact that institution for specific information on which courses they will accept to meet general education requirements. 

Question:
Who do I contact for help?

Answer:
For Enrollment Services, contact help@jeffstateonline.com  or call 205-856-7704 (toll free 1-800-239-5900, extension 7704). You may also leave a message on the evening voice mail (205-856-7775) after normal business hours.  All questions during normal business hours will receive a response within 24 hours.

For Technical Assistance with WebCT, email webcthelp@jeffstateonline.com or call 205 856-7824..