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Services » Community & Corporate Education

Refunds, Withdrawals & Other Policies

Withdrawal Policy

To withdraw and receive a refund after registering, students must submit a completed 'Withdrawal Form" to the Center for Community and Corporate Education at least ten business days in advance of the first day of class. Refunds are less an Administrative Fee of five percent (5%) of the refund amount. Students who register less than ten business days prior to the first day of class waive their right to a refund except for insufficient enrollment. If classes are postponed by Jefferson State, students may withdraw for up to 5 business days and receive a full refund. Students who withdraw after 5 days in the case of a postponement, waive their rights to a refund.

On Line Withdrawal Policy

Once an on-line course is accessed either by requesting materials or viewing lessons, there are no refunds for-on-line training courses.

Certificate Requirements

Certificates of Completion are provided to all adult students who successfully achieve the class learning objectives and who attend at least 80 percent of the instructional hours. 

Student records are maintained for five calendar years. If you completed a program within the past 5 years, you may request for one duplicate certificate to be mailed to you or to another party. Allow up to six weeks to receive a duplicate certificate. You will need to include the following information in your request:

Your signature is the legal release for us to mail your certificate.

For a certificate fax or email your contact information to:
(205) 856-7782 Fax. For additional information contact us at  workforcedev@jeffstateonline.com

Class Cancellations

Jefferson State Community College reserves the right to cancel courses for any reason, including insufficient enrollment. If Jeff State cancels a course for which a student is registered, the student will automatically receive a full refund. If the date and/or time of the course are changed by Jeff State, the student may request a refund by completing the "Withdraw Form" The Withdrawal From must be received within five business days following the date of the change notification.

Jefferson State will not issue full or partial refunds for classes which have been cancelled, nor dismissed early due to inclement weather or other circumstances beyond our control. We will make every effort to reschedule such classes. Registered participants should refer to jeffstateonline.com and listen to local media for information on college closings. Students should also sign up to receive free text notifications on college closings at jeffstateonline.com/911 .

Medical Career Program Requirements

Student Substitutions

Substitutions for students are welcome without penalty. To do so, a "Request to Withdraw Form" must be received prior to or on the original course's start date. Substitutes are subject to the same academic prerequisites as the originally enrolled student.

Class Transfers

Due to a documented exigent circumstance, a student may transfer once to the same class, on the same campus, within three months of the start-date of the original registration. If the student fails to attend the class he/she transfers to, he/she forfeits the full course registration fee. If the class is cancelled for any reason including, but not limited to, insufficient enrollment, the transferring student forfeits the full course registration fee. If the class is postponed, the transferring student's registration moves to the new start-date and failure to attend including class cancellation for insufficient enrollment, will result in a forfeit of the full course registration fee. It is the student's responsibility to identify new class dates on the class schedule that is posted on the website and to register within the three month transfer timeframe.

To transfer,  "Request to Withdraw Form" must be completed and submitted to the corporate office on the Jefferson Campus no later than noon after the second class meeting.

Academic Honesty Policy

All students enrolled at JSCC are expected to conform to the college’s Academic Honesty Code. This code requires that all students act with integrity in the performance of their academic work. Any student who fails to act with integrity in the performance of his academic work may be charged with a violation of the Academic Honesty Code. Violations of the Academic Honesty Code include, but are not limited to, the following:

  1.  Looking on another student’s paper during a graded assignment, quiz, test or examination or communicating in any way with anyone other than the test administrator;
  2.  Using unauthorized materials and/or devices in the preparations of any assignments or in the taking of any tests or examinations;
  3.  Having in the immediate testing area materials or devices not expressly authorized by the test administrator;
  4.  Accepting or providing unauthorized assistance in the preparation of assignments of the taking of any tests and examination;
  5.  Submitting as your own work essays, term papers, lab reports, or other projects which have been prepared by others;
  6.  Obtaining , possessing, or gaining knowledge or answers to a current test or assignment before it has been distributed to the class and without the knowledge and consent of instructor;
  7.  Gaining, without authorization, access to the work of another student (ex: accessing the computer file of another student);
  8.  Plagiarizing (presenting as one’s own the ideas, data, and/or work of another);
  9.  Inventing data or information in the preparation of assignments except when such invention is expressly authorized;
  10.  Falsifying clinical/patient records

Penalties Which May Be Imposed For a Violation of the Academic Honesty Code

  1.  A student may be required to retake an examination or resubmit an assignment.
  2.  A student may be assigned a zero on the assignment, test, exam, etc.
  3.  A student may be suspended from the college for one or more terms.
  4.  A student may be permanently dismissed from the college.

Penalties 1 and 2 may be imposed by the instructor. No one below the level of the Dean may impose a penalty more severe than an “F” in the course. However, the instructor may recommend a penalty more severe than an “F” in the course, and that recommendation shall be considered at every level in the appeals process. Charges of violations of the Academic Honesty Code may be initiated up to 8 weeks after the conclusion of the class in which the violation has occurred.

 Disciplinary Procedures for a Violation of the Academic Honesty Code Upon making the judgment that a student has violated the Academic Honesty Code, an instructor shall take one of the following actions:

  1.  If an instructor believes that a student has violated the Academic Honesty Code during an exam or an in-class assignment or during lab/clinical assessments, he shall confront the student, take the student’s paper and gather any available evidence of academic dishonesty. The instructor shall inform the student that he must schedule a conference with the Instructor, the Coordinator of Community Education and Director to take place within three working days.
  2.  If an instructor believes that a student is guilty of violating the Academic Honesty Code on an out-of-class assignment, the instructor shall attempt to confront the student and inform the student that the instructor believes that he must schedule a conference with the instructor, the Coordinator of Community Education and Director to take place within three working days to discuss the matter.
  3.  If, during the process of grading papers, an instructor finds some indication that a student has violated the Academic Honesty Code, the instructor shall attempt to inform the student that he (the instructor) believes that the student may be guilty of violation of the code and shall attempt to inform the student that he (the student) must schedule a conference with the instructor within three working days of notification. The instructor will submit all evidence and his disciplinary recommendation in writing to the Coordinator of Community Education and Director within two business days of the suspected violation. The evidence and the instructor’s recommendation will be presented to the students at the conference. The Coordinator and Director shall make a decision in writing within two business days. The decision will be followed, filed and a copy mailed to the student.

In the event that there is no conference either because the Coordinator of Community Education and Director is unable to contact the student or because the student fails to schedule a conference or to keep an appointment, the instructor’s recommendation will be followed, filed and a copy mailed to the student.

Appeals Process

A student charged with violating the Academic Honesty Code shall have the right to appeal to the Dean in writing within (5) working days. The dean will make his recommendation, using the form for reporting a violation of the Academic Honesty Code. The decision of the Dean shall be final.

Non-Credit Student Code of Conduct

Our primary mission at Jefferson State Community College is to support our student’s academic success. This involves many things including appropriate student conduct while in the classroom.

Students are expected to respect:

Lastly, students have the right to raise concerns without being questioned by other students. Students should first approach their instructor with questions and concerns. If the situation is not resolved, Administration is responsible to answer student questions and concerns.

Non-Credit Academic Grievance Process

Student concerns and questions should first be addressed to the instructor. If a situation is not satisfactorily settled by the instructor, the following process will be followed:

Jefferson State reserves the right to remove students and/or instructors from the classroom on a temporary basis while an investigation takes place if the Director deems this action is necessary. Jefferson State reserves the right to remove students and/or instructors from the classroom permanently. Student refunds/transfers are not issued.

Non-Credit Administrative Grievance Policy

Student concerns and questions should first be addressed with the Office Manager. If a situation is not satisfactorily settled by the Office Manager, the following process will be followed:

Classroom recordings

Faculty members own their scholarly work which includes the course materials they develop. This policy also seeks to preserve a balance of intellectual property rights of the faculty member as well as the privacy rights of the students. As such, students are not permitted to record classroom lectures using personally owned recording devices (e.g. iPod, video/camera phone, digital recorder, etc.)

Questions

(205) 856-7710 workforcedev@jeffstateonline.com