PLEASE REVIEW PROGRAM POLICIES AND REFUND INFORMATION BEFORE REGISTRATION
On Site Course Refund/Withdrawal Policy
- To withdraw and receive a refund after registering, students must submit a completed ‘Withdrawal Form” to the Center for Workforce Development at least ten business days in advance of the first day of class. Refunds are less an Administrative Fee of five percent (5%) of the refund amount.
- Students who register less than ten business days prior to the first day of class waive their right to a refund except for insufficient enrollment.
- If classes are postponed by Jefferson State, students may withdraw for up to 5 business days and receive a full refund. Students who withdraw after 5 days in the case of a postponement, waive their rights to a refund.
- Exceptions to this policy may be approved by the Director of Workforce Education on a case-by-case basis for classes funded by grants or by specific employers.
On Line Course Refund/Withdrawal Policy
- Once an on-line course is accessed either by requesting materials or viewing lessons, there are no refunds for on-line training courses.
Class Cancellations Refund/Withdrawal Policy
- Jefferson State Community College reserves the right to cancel courses for any reason, including insufficient enrollment. If Jefferson State cancels a course for which a student is registered, the student will automatically receive a full refund. If the date and/or time of the course are changed by Jefferson State, the student may request a refund by completing the “Withdraw Form.” The Withdrawal From must be received within five business days following the date of the change notification.
- Jefferson State will not issue full or partial refunds for classes which have been cancelled, nor dismissed early due to inclement weather or other circumstances beyond our control. We will make every effort to reschedule such classes. Registered participants should refer to jeffersonstate.edu and listen to local media for information on college closings. Students should also sign up to receive free text notifications on college closings at jeffersonstate.edu/911 .
Due to a documented exigent circumstance, a student may transfer once to the same class, on the same campus, within six months of the start-date of the original registration. If the student fails to attend the class he/she transfers to, he/she forfeits the full course registration fee. If the class is cancelled for any reason including, but not limited to, insufficient enrollment, the transferring student forfeits the full course registration fee. If the class is postponed, the transferring student’s registration moves to the new start-date and failure to attend including class cancellation for insufficient enrollment, will result in a forfeit of the full course registration fee. It is the student’s responsibility to identify new class dates on the class schedule that is posted on the website and to register within the six month transfer time frame.
To transfer, “Request to Withdraw Form” must be completed and submitted to the corporate office on the Jefferson Campus.
Certificates of Completion Requirements
Certificates of Completion are provided to all adult students who successfully achieve the class learning objectives and who attend at least 80 percent of the instructional hours.
Duplicate Certificate/Employer Verification Requests
If you completed a program within the past 5 years, you may request a duplicate certificate/employer verification to be mailed to you or to another party.
Student records are maintained for five calendar years. If you completed a program within the past 5 years, you may request for one duplicate certificate to be mailed to you or to another party. Allow up to six weeks to receive. You will need to include the following information in your request:
- full name at the time you were enrolled in the class
- the mailing address where you want the certificate sent to
- your daytime phone number
- Jefferson State Student Number
- date of birth
- dates of attendance
- name of the class
- your signature
Your signature is the legal release for us to mail your certificate.
For a certificate email the information above to email@example.com
Medical Career Program Requirements
All Medical Career Programs require proof of an academic high school diploma or GED. Students who have an occupational diploma will be required to take a reading assessment and complete a score of at least 70 percent. Many career programs require pre-enrollment testing. Call for specific information. Additionally, most career programs require a criminal background check, health screen, drug screen, and malpractice insurance–all of which are paid by the student at various times during the class. Failure of any one of the latter requirements will result in dismissal from the class with NO refund.
Substitutions for students are welcome without penalty. To do so, a “Request to Withdraw Form” must be received prior to or on the original course’s start date. Substitutes are subject to the same academic prerequisites as the originally enrolled student.
Academic Honesty Policy
All students enrolled at JSCC are expected to conform to the college’s Academic Honesty Code. This code requires that all students act with integrity in the performance of their academic work. Any student who fails to act with integrity in the performance of his academic work may be charged with a violation of the Academic Honesty Code.
Violations of the Academic Honesty Code include, but are not limited to, the following:
- Looking on another student’s paper during a graded assignment, quiz, test or examination or communicating in any way with anyone other than the test administrator;
- Using unauthorized materials and/or devices in the preparations of any assignments or in the taking of any tests or examinations;
- Having in the immediate testing area materials or devices not expressly authorized by the test administrator;
- Accepting or providing unauthorized assistance in the preparation of assignments of the taking of any tests and examination;
- Submitting as your own work essays, term papers, lab reports, or other projects which have been prepared by others;
- Obtaining , possessing, or gaining knowledge or answers to a current test or assignment before it has been distributed to the class and without the knowledge and consent of instructor;
- Gaining, without authorization, access to the work of another student (ex: accessing the computer file of another student);
- Plagiarizing (presenting as one’s own the ideas, data, and/or work of another);
- Inventing data or information in the preparation of assignments except when such invention is expressly authorized;
- Falsifying clinical/patient records
Penalties Which May Be Imposed For a Violation of the Academic Honesty Code
- A student may be required to retake an examination or resubmit an assignment.
- A student may be assigned a zero on the assignment, test, exam, etc.
- A student may be suspended from the college for one or more terms.
- A student may be permanently dismissed from the college.
Penalties 1 and 2 may be imposed by the instructor. No one below the level of the Dean may impose a penalty more severe than an “F” in the course. However, the instructor may recommend a penalty more severe than an “F” in the course, and that recommendation shall be considered at every level in the appeals process. Charges of violations of the Academic Honesty Code may be initiated up to 8 weeks after the conclusion of the class in which the violation has occurred.
Disciplinary Procedures for a Violation of the Academic Honesty Code
Upon making the judgment that a student has violated the Academic Honesty Code, an instructor shall take one of the following actions:
- If an instructor believes that a student has violated the Academic Honesty Code during an exam or an in-class assignment or during lab/clinical assessments, he shall confront the student, take the student’s paper and gather any available evidence of academic dishonesty. The instructor shall inform the student that he must schedule a conference with the Instructor, the Coordinator of Community Education and Director to take place within three working days.
- If an instructor believes that a student is guilty of violating the Academic Honesty Code on an out-of-class assignment, the instructor shall attempt to confront the student and inform the student that the instructor believes that he must schedule a conference with the instructor, the Coordinator of Community Education and Director to take place within three working days to discuss the matter.
- If, during the process of grading papers, an instructor finds some indication that a student has violated the Academic Honesty Code, the instructor shall attempt to inform the student that he (the instructor) believes that the student may be guilty of violation of the code and shall attempt to inform the student that he (the student) must schedule a conference with the instructor within three working days of notification. The instructor will submit all evidence and his disciplinary recommendation in writing to the Coordinator of Community Education and Director within two business days of the suspected violation. The evidence and the instructor’s recommendation will be presented to the students at the conference. The Coordinator and Director shall make a decision in writing within two business days. The decision will be followed, filed and a copy mailed to the student.
In the event that there is no conference either because the Coordinator of Community Education and Director is unable to contact the student or because the student fails to schedule a conference or to keep an appointment, the instructor’s recommendation will be followed, filed and a copy mailed to the student.
A student charged with violating the Academic Honesty Code shall have the right to appeal to the Dean in writing within (5) working days. The dean will make his recommendation, using the form for reporting a violation of the Academic Honesty Code. The decision of the Dean shall be final.
Non-Credit Student Code of Conduct
Our primary mission at Jefferson State Community College is to support our student’s academic success. This involves many things including appropriate student conduct in the classroom and in off-campus labs and clinical sites.
Students are expected to respect the learning environment of their peers and instructors as related to:
- the instructor’s position as leader
- Individual safety including, but not limited to, no alcohol or weapons on campus. Weapons includes knives, firearms, and anything that could negatively contribute to the safety.
- a quiet setting without disruptions
- the integrity of the assessment process (testing, plagiarism)
- the curriculum and other standards as documented in the class syllabus
- the pace required to move through the curriculum in the time allotted
Students suspected of conduct violations may be addressed in any of the following ways, depending on the severity of the situation:
- Immediately removed from the classroom, lab, clinical site
- Questioned about the conduct
- Asked to change behavior immediately
- Temporarily dismissed from a Program while an investigation is conducted
- Dismissed from a Program
Students have the right to appeal a temporary or permanent Program dismissal in writing to the Director within three business days. The Director will make a decision within five business days. The Director’s decision may be appealed to the Dean in writing within five business days of receiving the Director’s decision. The Dean’s decision is final.
No refunds are provided for permanent or temporary class dismissals. Students are responsible for any materials covered while absent due to a temporary removal. Serious misconduct could warrant a jurisdiction to the STUDENT CODE OF CONDUCT.
Non-Credit Academic Grievance Process
Students have the right to respectfully ask questions and raise concerns to the instructor provided they may be addressed in a timely manner. For matters that require more attention than class time allows and/or for matters of a sensitive nature, students should approach their instructor outside of class through the method of communication outlined in the syllabus.
If a situation is not satisfactorily settled by the instructor, the following process will be followed:
- The complaint should be presented to the Class Coordinator. Depending on the situation, the student may be asked to present the complaint in writing.
- The Coordinator will make a decision and communicate with the student.
- The student has the right to appeal the Coordinator’s decision in writing to the Director within five business days. The Director will make a decision within five business days.
- The Director’s decision may be appealed to the Dean in writing within five business days of receiving the Director’s decision. The Dean’s decision is final.
Non-Credit Administrative Grievance Policy
Student concerns and questions should first be addressed with the Office Manager. If a situation is not satisfactorily settled by the Office Manager, the student may appeal to the Director in writing within three business days. The Director will make a decision within five business days. The Director’s decision may be appealed to the Dean in writing within five business days of receiving the Director’s decision. The Dean’s decision is final.
Faculty members own their scholarly work which includes the course materials they develop. This policy also seeks to preserve a balance of intellectual property rights of the faculty member as well as the privacy rights of the students. As such, students are not permitted to record classroom lectures using personally owned recording devices (e.g. iPod, video/camera phone, digital recorder, etc.)