College Supported Technology Help Center FAQ's

logo screen

How do install Microsoft Office? 
Microsoft Office suite is available to faculty, staff and students with an active jeffersonstate.edu account. Please keep in mind you will only have 2 license available for installation. How to Install MS Office.

How can I re-take online exam in Blackboard?
Each course instructor provides instructions and policies for taking and/or re-taking online exams. Once you begin an online test do not exit out of the browser.  Make sure to allow yourself plenty of time to complete the exam.

Who do I contact if I am having issues with the online course content?
Email your instructor for assistance.

Who do I contact if I am having trouble logging in?
Email [email protected] for assistance.