Canvas and Student Technology Help

Canvas Login Instructions (Starting August 12, 2024)

  1. Go to https://www.jeffersonstate.edu
  2. Select the myJSCC link in the top-right corner
  3. Select “Click here to log into the New Portal“
  4. Enter your A#@alabama.edu account in the Username box.  You must include @alabama.edu at the end.
  5. Enter the password for your alabama.edu account in the Password box.
  6. Select the Canvas card link.  Enter your A#@alabama.edu credentials again if requested.
  7. Your Canvas dashboard should appear.  Fall 2024 course card links should appear in your Canvas dashboard on August 16, 2024.

Canvas Resources
YuJa Lecture Capture Videos
Honorlock (Online Proctoring)
How To Install MS Office
Who to Contact for Help

ACCS (A#@alabama.edu) Login

  • ACCS is moving to a unified identity for all applications including Banner, Canvas and Microsoft Office 365. The domain name of this environment is alabama.edu.
  • The username and login for every user at Jefferson State will be the user’s A#@alabama.edu.
  • If  you need assistance with your RapidIdentity information (or can not locate email sent to your personal email – contact the Jefferson State Help Desk (email) or call 205-856-6088.
  • If you are having trouble registering online, contact Enrollment Services: (205) 856-7704, [email protected].
  • Schedule adjustments can take up to 24 hours to process from OneACCS Online Services to Canvas.

Canvas

  • Beginning in the Fall 2024 Term, Jefferson State will use Canvas along with all other institutions in the Alabama Community College System.

IMPORTANT

Students will be able to access Internet courses through Canvas on the first official day of classes and become responsible for course materials and assignments available at that time. It is important for students to review material in their Internet courses on the day classes begin and to contact their instructors using the course email tool.

Canvas Resources

  • Browser Checker (use Chrome as Internet Browser and make sure to have latest update)
  • Browser Support
    • Note: Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies.
    • Note: JavaScript must be enabled to run Canvas.
  • Clear Your Browser’s Cache (PDF)
  • Use of Browsers on Mobile Devices
    • iOS -Safari (default browser with limited Canvas support); Chrome
    • Link to iOS Guide (PDF)
    • Android -Chrome (default browser with limited Canvas support); Firefox
    • Link to Android Guide (PDF)
  • Canvas Mobile App (does not cover all Canvas functionality)
    • Requires Android 8.0 or later and iOS 15.0 or later.
    • Note: Students can access and navigate their courses from the Dashboard.
    • Note: Students can view details on assignments, quizzes, and discussions and submit these items from the app.
    • Note: Canvas offers limited support for native mobile browsers on tablet devices.
  • Canvas Overview – In this video, you will learn about your Canvas Dashboard and Global Navigation links. You’ll also learn about navigating a course and accessing assignments.
    Last updated 2023-06-01; Link to View the Script for the Video

YuJa

YuJa is a video creation (lecture capture) tool that allows faculty to develop instructional videos.  Students can view videos through Blackboard.  Instructors may also use Quiz questions which are built into the video (i.e. assessments) and track usage.

YuJa Logo

Link to YuJa Help for Students (link)

Honorlock (Online Proctoring)

(Used for Tests or Exams)

Instructors may use Honorlock to deliver assessments in a secure browser.

Technical Requirements

  • Windows 10, Mac or ChromeOS PC with the full Chrome desktop browser
  • Google Chrome browser (minimum version 79)
  • Must be able to install the HonorLock Chrome Extension.
  • Functioning Webcam and Microphone
  • Stable Internet connection (Speed : 1.5 Mbps download, 750 Kbps upload)
  • Honorlock does not work on an iPad/mobile device.

Honorlock Student Resources (Link)

Support Web site (Link and Online Chat)

Email [email protected]

Call 1-844-243-2500

How To Install Microsoft Office

Microsoft Office suite is available to faculty, staff and students with an active jeffersonstate.edu account. Please keep in mind you will only have 2 license available for installation.

Adobe Reader Download

Note: Some of the following files require Adobe PDF reader.

Click here to Download the Adobe Acrobat Reader Software

Technical Help