Blackboard/Tegrity Service Interruption Procedure

If Blackboard is down and you cannot access it for more than an hour, contact your instructor.

If you cannot access Blackboard for more than 3 hours, contact us at  helpdesk@jeffersonstate.edu or (205) 856-8537.

Students should check their username@jeffersonstate.edu email accounts through My JSCC during service interruptions for updates from their instructors.

Students can set My JSCC email to forward messages to an external email account by selecting the Options tab and settings.  Contact  helpdesk@jeffersonstate.edu if you experience problems with your My JSCC email account.