Financial Aid Appeals Process

If you feel a college policy has been applied unfairly to your situation, you have the right to submit a written complaint or  appeal. First, you must meet with the appropriate supervisor to  attempt to work out a resolution. If a resolution cannot be  achieved, submit the completed complaint/appeal form with  documentation (police report, hospital records, doctor excuse,  obituary, etc.) to support your extenuating circumstances to the  supervisor responsible for the policy.

The Complaint/Appeal form will be submitted to the College  Policies Complaint/Appeals Committee for review. Students who  appeal a college policy must do so within 12 months. For  academic issues such as grade changes and problems with courses  or instructors, you must contact the appropriate faculty member  or academic  dean.

Students who are approved on appeal must follow the plan set for them by the Appeals Committee and earn a “C” or better and not withdraw.  Appeals are continued as long as the student meets the minimum criteria set forth by the Appeals Committee and follows the academic plan approved.

Students who fail to complete the terms of the appeal will be expected to meet the SAP requirements using their own means before they will be considered eligible to received financial aid.

Financial Aid Appeal Form

This appeal will not be considered if the Financial Aid Appeal Form is incomplete, your 2020-2021 financial aid file is incomplete, or you do not have a 2020-2021 Student Aid Report on file. Follow all instructions on the appeal form and upload all supporting documentation to the appeal form.

Students will need their myJSCC login information to complete the appeal form. Select the following link to complete the appeal form: Financial Aid Appeal Form

Financial Aid Appeal Form Deadlines

  • Fall 2021 – August 13, 2021
  • Spring 2022 – December 30, 2021
  • Summer 2022 – May 19, 2022

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