Blackboard Service Interruption Procedure

If Blackboard is down and you cannot access it for more than an hour, contact your instructor. If you cannot access Blackboard for more than 3 hours, contact us at  [email protected] or (205) 856-8537. Students should check their [email protected] email accounts through My JSCC during service interruptions for updates from their instructors. Students can set

Blackboard and Student Technology Help

Blackboard and Student Technology Support Video Blackboard Resources Blackboard Collaborate Blackboard Ally YuJa Lecture Capture Videos Respondus LockDown Browser Honorlock (Online Proctoring) How To Install MS Office Who to Contact for Help Why Can’t View Bb Courses myJSCC Login         All users should use their full ‘’ email address to log in

Campus Directory

Main College Number 1-888-4JEFFST (1-888-453-3378) Admissions [email protected] Advisors [email protected] Academic – (205) 856-6068 Pre-Nursing – (205) 983-5949 WOIA Program – (205) 856- 6069 International – (205) 856-7920 or (205) 983-5251 American Disabilities Act (ADA) Accommodations Office [email protected] (205) 856-6077 or (205) 983-5322 Dual-Enrollment [email protected] Coordinator – (205) 856-7769 Office Manager – (205) 856-7960 Office Support Staff Admissions

Program Information - PTA

About the Program The Physical Therapist Assistant (PTA) Program is a two-year course of study leading to an Associate in Applied Science degree. Graduates are eligible to sit for the National Physical Therapy Examination (NPTE) for Physical Therapist Assistants. The Program requires one year of prerequisite general education coursework and one year of core PTA

Frequently Asked Questions

When is the college open? The normal operating hours for the college are Monday through Friday 8:00 AM until 4:30PM. Holiday schedules/closings and other important dates can be found at How can I locate my academic advisor? The appropriate advisor is determined by your major. Students who plan to transfer to a 4-year institution

YuJa Lecture Captioning

Instructor Resources  Link to ALL Instructor Technology Resources YuJa Media Platform  YuJa ( is the new College’s enterprise media platform. Users can create, edit, upload, share and stream audio and video content. Instructors can use YuJa to post recorded lectures, video and/or audio-based course content as links in Blackboard. Getting Started  YuJa Instructor Handout (PDF) PDF

Workshop #1: Universal Design and Ally

February 15th from 1:00 p.m. to 1:30 p.m. In this training you will learn: Why Universal Design (UDL) is important How you can use UDL to meet Quality Matters Standard 8.3 How Blackboard’s Ally converts your accessible documents into alternative formats to meet the needs of all learners Join Zoom Meeting ID: 969 9729 4002OneRead More

Regular and Substantive Interaction in Online Courses

Instructor Resources  Link to ALL Instructor Technology Resources Regular and Substantive Interaction in Online Courses Getting Started/Resources Online Learning Consortium – Regular and Substantive Interaction (RSI) (Link) Link explains the regulatory and pedagogical importance of regular and substantive interaction in Internet courses. RSI References and Resources (Link) Link includes RSI guidance provided by a few

College Supported Technology Help Center FAQ's

How do install Microsoft Office?  Microsoft Office suite is available to faculty, staff and students with an active account. Please keep in mind you will only have 2 license available for installation. How to Install MS Office. How can I re-take online exam in Blackboard? Each course instructor provides instructions and policies for taking


Instructor Resources  Link to ALL Instructor Technology Resources Getting Started  Browser Checker (Use Google Chrome) What is Ultra? Compare Original vs Ultra Course View Ultra Base Nav Quicksheet Ultra Base Nav Help Ultra Videos (YouTube)